Topic MCQs — 14 MIS / DSS / Expert Systems
12 questions · Section B style · Answer key at end.
Q1. A Management Information System primarily aims to:
- (a) Replace human managers
- (b) Provide information for planning, control and decision-making
- (c) Manufacture hardware components
- (d) Only store archival documents
Q2. Which system records high-volume routine business events such as sales and payroll?
- (a) DSS
- (b) EIS
- (c) TPS
- (d) Expert system
Q3. Decisions at the strategic level are typically:
- (a) Structured and short-term
- (b) Unstructured and long-term
- (c) Only clerical and repetitive
- (d) Confined to shop-floor scheduling
Q4. Compared with MIS, a DSS is better suited for:
- (a) Fixed monthly exception reports only
- (b) Semi-structured / unstructured analytical decisions
- (c) Replacing the need for any models
- (d) Only batch payroll processing
Q5. Which is a characteristic of DSS?
- (a) Completely eliminates managerial judgment
- (b) Supports interactive what-if analysis
- (c) Cannot use mathematical models
- (d) Serves only shop-floor operators
Q6. EIS / ESS is mainly intended for:
- (a) Data-entry clerks
- (b) Senior executives needing dashboards and drill-down
- (c) Only network administrators
- (d) Replacing TPS entirely
Q7. In an expert system, the component that stores facts and IF–THEN rules is the:
- (a) Inference engine
- (b) Knowledge base
- (c) Compiler
- (d) Protocol stack
Q8. The inference engine’s role is to:
- (a) Capture video for multimedia
- (b) Apply knowledge-base rules to derive conclusions
- (c) Draw GUI icons only
- (d) Manage disk partitions
Q9. Forward chaining is best described as:
- (a) Goal-driven reasoning from a hypothesis
- (b) Data-driven reasoning from known facts toward conclusions
- (c) Sorting files alphabetically
- (d) Encrypting the knowledge base
Q10. Backward chaining starts with:
- (a) A goal / hypothesis and seeks supporting evidence
- (b) Random number generation
- (c) Only SQL joins
- (d) Packet switching on a WAN
Q11. Which statement about AI and expert systems is correct?
- (a) Expert systems are unrelated to AI
- (b) Expert systems are a narrow-domain application area within AI
- (c) All AI systems must use only production rules
- (d) AI cannot include machine learning
Q12. Office Automation Systems (OAS) primarily help with:
- (a) Strategic war-gaming models only
- (b) Document processing, email, scheduling and office workflows
- (c) Designing CPU instruction sets
- (d) Replacing the knowledge base of an ES
Answer key
| Q | Ans | Brief reason |
|---|---|---|
| 1 | b | MIS supports managerial planning, control, decisions |
| 2 | c | TPS = routine transaction recording |
| 3 | b | Strategic = unstructured, long-horizon |
| 4 | b | DSS for semi/unstructured analysis |
| 5 | b | Interactive what-if is classic DSS trait |
| 6 | b | EIS/ESS = executive dashboards / drill-down |
| 7 | b | Knowledge base holds facts + rules |
| 8 | b | Inference engine applies rules to facts |
| 9 | b | Forward = data-driven |
| 10 | a | Backward = goal-driven |
| 11 | b | ES ⊂ AI (narrow expertise) |
| 12 | b | OAS = office productivity tools |
Count: 12 MCQs · Topic: MIS / DSS / Expert Systems